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Terms &
conditions

Plain language, no surprises.

About these terms

These terms apply to your use of this website and the services of Embroidery Punch. By sending an order or message, you agree to them.

Our services

We provide embroidery digitizing, vector art and custom patches. Descriptions and starting prices on this website are a guide. Final price depends on design size and detail, and complex work is quoted before we begin.

Your artwork

You confirm that you own the artwork you send us or have the right to use it. You are responsible for any claim that your artwork infringes someone else's rights.

Orders and quotes

We review your artwork and confirm the price and details by email. Please check your files when you receive them and contact us at info@embroiderypunch.com if anything needs attention.

Delivery

We deliver finished files by email in the format you request. Results on the garment also depend on your machine, thread, fabric and setup.

Limits of liability

We work carefully, but we cannot control how files are used on your equipment or materials. To the extent the law allows, our responsibility is limited to the amount you paid for the affected order.

Website use

Content on this website belongs to Embroidery Punch. Please do not copy it without our permission.

Contact

Questions about these terms? Email info@embroiderypunch.com.

Last updated: November 2026.